GoTriangle
  • Transit Operations
  • Durham, NC, USA
  • Hourly
  • Full Time

GoTriangle is the regional public transportation provider, offering a wide variety of fixed route,
paratransit, and vanpool services to NC's Triangle Region and outlying counties. We serve Apex, Cary,
Chapel Hill, Durham, Garner, the RDU International Airport, RTP, and Raleigh.

We currently have multiple openings for Paratransit Operators in the GoTriangle region. Paratransit
Operators transports passengers over specified distant points according to a set time schedule. The
Paratransit Operator is required to operate the assigned vehicle in a safe, reliable, and professional manner
while being courteous, patient, and helpful to all passengers.

Responsibilities include (but not limited to):

  • Abiding by all safety and traffic regulations/laws as well as company policy/procedures.
  • Properly completing all required paperwork to include manifests, pre/post-inspection checks,
    accident reports, and other applicable forms/reports.
  • Accurately recording all mileage, driving, waiting, and administration time on daily manifest sheet.
  • Using sound judgment in following dispatch instructions, being able to recognize, create, and follow
    logical sequences for pick-up and drop-off of passengers in an efficient manner.
  • Attending training classes and successfully completing each. Training includes, but is not limited to,
  • CPR, First Aid, and special assistance techniques and driving skills.
  • Dressing in appropriate uniform and maintains a neat, clean, and well-groomed appearance.
  • Answering passenger questions politely and accurately, to include questions about service area,
    eligibility requirements, and fares.
  • Be knowledgeable of the fare box procedures, collecting the proper fare, and issuing fare media.
  • Ensuring passengers' ride is comfortable and safe.
  • Providing assistance to individuals as needed.
  • Knowing all emergency procedures and reports all accidents, emergencies, and incidents
    immediately.
  • Knowing and maintaining proper radio procedures/protocol.
  • Knowing and abiding by all ADA transit requirements.
  • Keeping current on the operation of all service routes.
  • Fueling and cleaning vehicle as required.

The successful candidate must have be able to obtain a CDL Class B with a passenger endorsement and
be able to maintain a DOT card. Candidates who currently possess a CDL will be given priority. This
position requires six years driving experience, possession of a good driving record, and the ability to
drive in all types of adverse weather. Because we provide an integral service to the public, our operators
are expected to report to work during Adverse Weather conditions and work split shifts. Prior bus or
heavy vehicle driving experience preferred. All successful candidates must first pass a drug screening
and criminal background check.



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